Our published policies
HEC Logistics maintains a range of internal policies covering how we operate. The policies below are published for customers, partners and suppliers who need to review our approach as part of due diligence, tenders, or supplier assessments.
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Conditions of Carriage
Our own terms of carriage apply to goods travelling outside the APC network. For consignments carried via APC, their Conditions of Carriage apply instead — both are published here.
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View policy
Modern Slavery & Human Trafficking Statement
Our statement under the Modern Slavery Act 2015 on preventing slavery and human trafficking in our business and supply chains.
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View policy
Environmental Policy
How we manage and reduce the environmental impact of our transport and logistics operations.
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View policy
Quality Policy
Our commitment to quality management and continual improvement across the business.
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View policy
Privacy Policy
How we collect, use and protect personal data in line with UK GDPR and the Data Protection Act 2018.
Requesting other documents
If you need a document not listed here as part of a supplier or tender assessment, contact us at info@hec-logistics.co.uk and we'll be happy to help.