Quality Policy Statement
HEC Logistics' aim is to ensure that the needs of our customers are clearly understood and met through close liaison at all stages of our work. Ultimate responsibility within the Company rests with the Directors, who are responsible for all matters pertaining to the Quality Management System. The Company's Quality Policy calls for continual improvement in its quality management activities, and business will be conducted according to the following principles:
- Comply with all applicable statutory laws, regulations and customer requirements.
- Follow a concept of continuously improving the effectiveness of our quality management system, and make best use of our management resources in all quality matters.
- Communicate our quality objectives, and our performance against them, throughout the Company and to interested parties.
- Take due care to ensure that our activities are safe for employees, associates, subcontractors and others who come into contact with our work.
- Work closely with our customers and suppliers to establish and maintain the highest quality standards.
- Adopt a forward-looking view on future business decisions which may have an impact on quality.
- Train our staff in the needs and responsibilities of quality management, and provide the personnel and resources needed to ensure that meeting and exceeding customer requirements is understood throughout our organisation.
- Conduct all work to a high professional standard with technical and commercial integrity, supplying our customers with the products and services they require through our Quality Management System.
This policy is reviewed for continuing suitability and effectiveness at Management Reviews, and as required.